For Balloon Delivery info please go into the Balloon Decor section on the main menu and go into Terms & Conditions.
Delivery costs are the same regardless of how many items you order
Standard Delivery - £4.00
Next Day Delivery†- £8.99
Next working day
Saturday Delivery - £10.99
Delivery on saturday. (Not always possible and you will be notified if not).
We generally use Royal mail but may use other courier companies if we wish.
We will email or text an estimated arrival date.
Deliveries damaged must be signed for as damaged to be covered by the returns policy.
If you do not receive your delivery you must notify us within 10 days of despatch. We will give you the Signed for delivery tracking number so you can check at your local sorting office, Most of the time orders are awaiting collection/re-delivery instructions. If you can not locate it, You will need to wait 15 days from despatch to check it does not turn up late as Royal Mail do not class a delivery missing until 15 days after posting. If it still has not been delivered after 15 days please email us and a claim will then be made with Royal Mail and we will re-deliver or refund your order. Please complete any paperwork sent to you by Royal Mail - if this is not returned to Royal Mail we will be advised and you will be liable to be charged for any replacement items or refund.
You may recieve your order as several seperate†packages which means you may recieve them at different times.
You must notify us if any items are missing within†48hrs of receipt of order to you. Any claims after this date will not be refunded.
Fancy Rags has the right to dispatch your parcels with any other courier should there be any strike actions with Royal Mail.
At this time we only deliver to the UK.
All the products on the website are subject to availability. We do not guarantee that all items shown on the website are in stock and are available and ready for dispatch. Display of an item on the website is not an indication that the item is in stock. You will be emailed if an item is out of stock that you have ordered and refunded for that item. You will have to re-order that item when it is in stock.
This page makes up part of our terms and conditions and by ordering and making payment it is deemed you have read and agreed to our terms and conditions